BirdDog Version 4.0

BirdDog™ Information Systems is pleased to announce the release of Version 4.0 of Remote Data Retrieval. This newest system, to which you automatically have access when you log into our host site, provides enhanced features that are certain to make you even more productive... such as a more streamlined and intuitive user interface, the ability for end-users to perform ad hoc changes to alarm settings, and layered administration. With layered administration, end-user organizations can assign BirdDog client administrators who, in turn, will be able to add/delete other enterprise users, set each user's rights (from read-only through full editing, including use of Demand Polling), reset user passwords, add/delete Morning Report recipients, and much more.

In addition to the BirdDog Remote Data Retrieval system functional enhancements, we've also deployed new security provisions to further complement our previously implemented use of an HTTPS website to provide full SSL encryption of your sensitive and proprietary information. These enhancements include the use of unique email addresses as User IDs, as well as stronger Password requirements with history restrictions and forced routine changes. As before, with just a single account User ID and Password, your log-in will provide direct access to all BirdDog SaaS (Software-as-a-Service) systems to which you have end-user rights. And as you add or remove systems from your user profile, the single sign-on process will automatically recognize those changes.

BirdDog Security Policy Change Alert

Security Policy Change Alert - For the enhanced security of BirdDog™ Information Systems users, effective November 11, 2013, User IDs will be unique email addresses and account password requirements will be strengthened. New passwords will need to be at least 8 characters in length and contain at least one each of the following characters: uppercase alphabetical; lowercase alphabetical; numeric; and “special” (such as @, &, _, #, etc.). At the appropriate time, you will be prompted during your BirdDog log-in to click on a webpage link that will provide more details and guide you through your password change process.

BirdDog System Support

  • Log-in and system support, including password resets, are available to customers on a 24x7 basis by calling, toll-free, 800-231-9741. During business hours (8:00 a.m. until 5:00 p.m. Central Time, Monday through Friday), your call will be directed to the appropriate technical support or customer service team member.

  • During non-business hours, callers will be presented with a main menu which includes an option to reach system support and, if appropriate, to mark your message as “urgent” for an expedited response. Non-urgent support calls will be returned the next business day.

  • System support requests or questions may also be submitted via e-mail to

Coastal Flow Measurement Companies
BirdDog Remote Data Retrieval Service
Proving the Value of Quality
Service Since 1974

About Us

Senior Staff

The Coastal Flow Measurement Companies is an independent gas and liquid measurement family of companies headquartered in Houston, Texas. We provide measurement and analytical services throughout the United States and abroad, and our customers include oil and gas producers, gatherers, processors, pipelines, refineries, and petrochemical companies.

Now in our fifth decade, Coastal Flow has an outstanding reputation for technical expertise and unparalleled customer service. Our experienced staff of field and office personnel includes professionals with backgrounds in chemical and electrical engineering, physics, mathematics, chemistry, biology, information technologies, and software engineering. This solid technical base, combined with years of experience in every phase of measurement, has distinguished Coastal Flow for providing timely and accurate results to the industries that we serve.

Coastal Flow Gas Measurement, including its Energy Labs and Field Services divisions, are the recognized experts in seamlessly providing value-added measurement services from field operations to final accounting. And BirdDog™ Information Systems, our newest division, offers advanced remote data collection, processing, and web-based delivery for supporting clients' cradle-to-grave measurement activities.

Coastal Flow Liquid Measurement, is a rapidly expanding organization and the premier provider of liquid meter proving, certification, and calibration products and services, including custody transfer measurement and small volume prover maintenance.

Our information services and technologies subsidiary, Flow-Cal, Inc., is the acknowledged leader in measurement data management for natural gas and petroleum liquids. Flow-Cal's software is used throughout industry to validate, recalculate, store, and report measurement data from field devices, and then link that information to users and stakeholders throughout an organization. Flow-Cal's full line of measurement software applications range from simple, inexpensive data management and reporting programs that have been designed for smaller companies, to enterprise-wide applications utilized by Fortune 500 companies.

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Senior Staff

Curtis Fillman


Curtis co-founded Coastal Flow with his father, Jerry Fillman, in 1974 and played a substantial role in the start-up and development of one of the largest measurement service companies in the nation. At the age of 25, Curtis left a prominent management position in retail and soon became proficient in all phases of natural gas orifice measurement. As a first-generation owner, he dedicated his career to developing new business, the supervision of field services and training. Currently, Curtis is active in the day-to-day management and core operations of the company and serves on the Board of Directors.

Steve Whitman
President & CEO

Steve has been with Coastal Flow since 1978 providing a wide range of measurement and analytical expertise to the core operations of the business. He graduated with a Bachelor of Science degree from Stephen F. Austin State University in 1974 and specializes in the custody transfer measurement of hydrocarbon fluids. Steve's professional affiliations include the American Petroleum Institute (API), the Instrument Society of America (ISA), and the International Standards Organization (ISO). He is also an active participant on the following committees:
• API Committee on Liquid Measurement (COLM)
• COLM Manual of Petroleum Measurement Standards (MPMS) Working Group for Chapter 4, "Proving Systems."
• COLM MPMS Working Group for Chapter 4, Section 2, "Pipe Provers."
• ISO/TC 28/SC 2, "Petroleum Products and Lubricants-Dynamic Petroleum Measurement" Working Group 6, Dynamic Direct Mass Measurement
In addition to his committee memberships, Steve serves as Chairman of the API COLM Coriolis Mass Flow Meter Task Group and the ISO/TC 28/SC 2, "Petroleum Products and Lubricants - Dynamic Petroleum Measurement" Working Group 4, Pipe Provers.

Mark Fillman
Chief Operating Officer/Principal

Mark joined the family business in 1980 after a brief career with Shell Research and Development. After three years of field training he transferred to the corporate office where he currently manages the Gas Measurement and Field Services divisions of Coastal Flow. As a second-generation owner of Coastal Flow, Mark has contributed substantially to the marketing and sales of Coastal Flow's legacy products and services and, led the development of our most advanced EGM data management and digital oilfield services. He also serves on the Board of Directors.

Gary Menzel
Senior Vice President of Technical Services

Coastal Flow employed Gary Menzel directly after graduating from Rice University as a National Merit Scholar in 1978 with degrees in Mathematics and Physics. Gary's technical capabilities were immediately recognized and he was promoted to Vice President of Technical Services early in his career. Among his many contributions to the industry, he served on the API Subcommittee Chapter 21, Section 1: Electronic Gas Measurement of the Manual of Petroleum Measurement Standards. He also routinely teaches classes at the American School of Gas Measurement Technology, other industry schools around the nation, and is the principal instructor for Coastal Flow's Measurement Analyst Certification Course (MACC).

Mike Squyres
CIO of Coastal Flow, President of Flow-Cal, Inc.

Mike began his career with Coastal Flow in 1987 where he specialized in the development of gas and liquid measurement software. In recognition of the need for the development of advanced measurement software solutions in the industry, Coastal Flow formed Flow-Cal, Inc., where Mike has been President since its inception. He graduated from the University of Houston with a Bachelor of Arts in Computer Science in 1993 and is currently a member of the Gulf Coast Measurement Society, Southern Gas Association, Instrument Society of America (ISA), Acadiana Measurement Society, and a committee member of the American School of Gas Measurement Technology. Mike has written and published several papers that he presents at many of the measurement schools around the country. He is also the principal architect for the Flow-Cal System, the most widely used electronic gas measurement (EGM) data management system available.

John Anerousis
Chief Business Development Officer

John, a former executive with Coastal Flow and the first president of its Physichem Technologies, Inc. subsidiary, rejoined the company in 2010 following 12 years as Chief Information Officer of a major professional services firm. His earlier career included stints as president of two technical software firms along with senior positions in specialty chemicals and engineering services companies. His current focus is on the continued growth and advancement of Coastal Flow's market-leading BirdDog Information Systems division, as well as marketing and business development across all measurement activities for the energy industries.

John has B.S. degrees in Chemical Engineering and Chemical Engineering Administration from the University of Delaware, an M.B.A. degree from Drexel University, has performed graduate work in environmental engineering, and is a registered Professional Engineer in chemical and corrosion engineering. He is also the author of numerous technical articles and papers, and has made presentations to various professional society meetings. His professional affiliations include the American Institute of Chemical Engineers (AIChE), the American Chemical Society (ACS), NACE International (formerly the National Association of Corrosion Engineers), and the Society of Petroleum Engineers (SPE).

Kevin Fields
Chief Operating Officer

Kevin graduated from Texas State Technical Institute with an Associate Degree in Aeronautical Science. In 1985, he was employed with Coastal Flow as a corporate pilot. By 1987, he had begun training in the custody transfer measurement of hydrocarbon fluids. Once in the gas measurement department, he became highly proficient in electronic gas measurement (EGM), accounting, and auditing, notably contributing to the expansion and development of those services. Since 1994 Kevin has worked to provide technical support and staff supervision in Coastal Flow's liquid measurement division. In recognition of his accomplishments in all areas of the business, he was promoted to Chief Operating Officer in August of 2000.

Jayson Payne
Vice President of Digital Operations

Jayson Payne joined Coastal Flow in 1999, working in a variety of gas measurement positions involving management, customer service, and technical support activities. Most recently, as iMeasurement Manager, he has spearheaded the seamless integration of all company measurement functions while also directing field technicians and internal IT operations, and he's been instrumental in the development and rapid growth of the BirdDog™ Information Systems division. In his new role as VP of Digital Operations, Jayson is responsible for coordinating the companywide deployment and use of all digital information systems, while continuing to lead IT and field services and remaining integrally involved with BirdDog Information Systems. Jayson is well known and highly regarded in the industry, having presented papers and conducted courses at such events as the International School of Hydrocarbon Measurement (ISHM) and the American School of Gas Measurement Technology (ASGMT). He is a degree holder in Computer Science and has successfully completed numerous industry certifications and advanced technical training curricula.


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Coastal Flow Measurement, Inc.
P.O. Box 58965 , Houston, TX, 77258-8965
Phone: 800.231.9741; Fax: 281.282.0792