BirdDog Version 4.0

BirdDog™ Information Systems is pleased to announce the release of Version 4.0 of Remote Data Retrieval. This newest system, to which you automatically have access when you log into our host site, provides enhanced features that are certain to make you even more productive... such as a more streamlined and intuitive user interface, the ability for end-users to perform ad hoc changes to alarm settings, and layered administration. With layered administration, end-user organizations can assign BirdDog client administrators who, in turn, will be able to add/delete other enterprise users, set each user's rights (from read-only through full editing, including use of Demand Polling), reset user passwords, add/delete Morning Report recipients, and much more.

In addition to the BirdDog Remote Data Retrieval system functional enhancements, we've also deployed new security provisions to further complement our previously implemented use of an HTTPS website to provide full SSL encryption of your sensitive and proprietary information. These enhancements include the use of unique email addresses as User IDs, as well as stronger Password requirements with history restrictions and forced routine changes. As before, with just a single account User ID and Password, your log-in will provide direct access to all BirdDog SaaS (Software-as-a-Service) systems to which you have end-user rights. And as you add or remove systems from your user profile, the single sign-on process will automatically recognize those changes.

BirdDog Security Policy Change Alert

Security Policy Change Alert - For the enhanced security of BirdDog™ Information Systems users, effective November 11, 2013, User IDs will be unique email addresses and account password requirements will be strengthened. New passwords will need to be at least 8 characters in length and contain at least one each of the following characters: uppercase alphabetical; lowercase alphabetical; numeric; and “special” (such as @, &, _, #, etc.). At the appropriate time, you will be prompted during your BirdDog log-in to click on a webpage link that will provide more details and guide you through your password change process.

BirdDog System Support

  • Log-in and system support, including password resets, are available to customers on a 24x7 basis by calling, toll-free, 800-231-9741. During business hours (8:00 a.m. until 5:00 p.m. Central Time, Monday through Friday), your call will be directed to the appropriate technical support or customer service team member.

  • During non-business hours, callers will be presented with a main menu which includes an option to reach system support and, if appropriate, to mark your message as “urgent” for an expedited response. Non-urgent support calls will be returned the next business day.

  • System support requests or questions may also be submitted via e-mail to BirdDogSystemSupport@qbsol.com

Coastal Flow Measurement Companies
Proving the Value of Quality
Service Since 1974

About Us

Coastal Flow Measurement is a gas and liquid measurement company headquartered in Houston, Texas. We provide measurement and analytical services throughout the United States and abroad, and our customers include oil and gas producers, gatherers, processors, pipelines, refineries, and petrochemical companies.

Now in our fifth decade, Coastal Flow has an outstanding reputation for technical expertise and unparalleled customer service. Our experienced staff of field and office personnel includes professionals with backgrounds in chemical and electrical engineering, physics, mathematics, chemistry, biology, information technologies, and software engineering. This solid technical base, combined with years of experience in every phase of measurement, has distinguished Coastal Flow for providing timely and accurate results to the industries that we serve.
 



Senior Staff

Jayson Payne
Executive Vice President Coastal Flow Gas Measurement

Jayson Payne joined the Company in 1999 and currently serves as Executive Vice President of Coastal Flow Gas Measurement. He is responsible for coordinating all measurement services, including Measurement Data Validation utilizing FLOWCAL, Field Services, Energy Labs, and SCADA. Prior to this role, Jayson served as Measurement Manager in which he spearheaded the seamless integration of all company measurement functions, directed field technicians and internal IT operations, and played an instrumental role in the development of the BirdDog SCADA division. Jayson holds a degree in business administration and has completed numerous industry certifications and advanced technical training curricula. He has presented papers and conducted courses at the American School of Gas Measurement Technology, International School of Hydrocarbon Measurement, and CCAMS conferences.







Justin Paxton
Vice President Coastal Flow Liquid Measurement

Justin Paxton has over 19 years of experience in the liquid measurement sector of the oil and gas industry. He is currently Vice President of Coastal Flow Liquid Measurement, the industry leader in liquid measurement. Justin is responsible for all aspects of operations throughout the U.S., which includes an extensive list of liquid measurement service offerings. Justin has spent his career with CFLM and as such has served in many capacities within the company. As a pioneer in the industry, Justin's extensive knowledge of liquid measurement services has allowed CFLM continued success and growth.



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Coastal Flow Measurement, Inc.
P.O. Box 58965 , Houston, TX, 77258-8965
Phone: 281.282.0622; Fax: 281.282.0792