BirdDog Version 4.0

BirdDog™ Information Systems is pleased to announce the release of Version 4.0 of Remote Data Retrieval. This newest system, to which you automatically have access when you log into our host site, provides enhanced features that are certain to make you even more productive... such as a more streamlined and intuitive user interface, the ability for end-users to perform ad hoc changes to alarm settings, and layered administration. With layered administration, end-user organizations can assign BirdDog client administrators who, in turn, will be able to add/delete other enterprise users, set each user's rights (from read-only through full editing, including use of Demand Polling), reset user passwords, add/delete Morning Report recipients, and much more.

In addition to the BirdDog Remote Data Retrieval system functional enhancements, we've also deployed new security provisions to further complement our previously implemented use of an HTTPS website to provide full SSL encryption of your sensitive and proprietary information. These enhancements include the use of unique email addresses as User IDs, as well as stronger Password requirements with history restrictions and forced routine changes. As before, with just a single account User ID and Password, your log-in will provide direct access to all BirdDog SaaS (Software-as-a-Service) systems to which you have end-user rights. And as you add or remove systems from your user profile, the single sign-on process will automatically recognize those changes.

BirdDog Security Policy Change Alert

Security Policy Change Alert - For the enhanced security of BirdDog™ Information Systems users, effective November 11, 2013, User IDs will be unique email addresses and account password requirements will be strengthened. New passwords will need to be at least 8 characters in length and contain at least one each of the following characters: uppercase alphabetical; lowercase alphabetical; numeric; and “special” (such as @, &, _, #, etc.). At the appropriate time, you will be prompted during your BirdDog log-in to click on a webpage link that will provide more details and guide you through your password change process.

BirdDog System Support

  • Log-in and system support, including password resets, are available to customers on a 24x7 basis by calling, toll-free, 800-231-9741. During business hours (8:00 a.m. until 5:00 p.m. Central Time, Monday through Friday), your call will be directed to the appropriate technical support or customer service team member.

  • During non-business hours, callers will be presented with a main menu which includes an option to reach system support and, if appropriate, to mark your message as “urgent” for an expedited response. Non-urgent support calls will be returned the next business day.

  • System support requests or questions may also be submitted via e-mail to BirdDogSystemSupport@birddog.coastalflow.com

Coastal Flow Measurement Companies
BirdDog Remote Data Retrieval Service
Proving the Value of Quality
Service Since 1974

News


Adding Tomorrows with Help from the Energy Industry
Date: 4/26/2018

Over a decade ago, Coastal Flow began partnering with many of our energy industry partners and other Houston-area businesses to raise both awareness and funds to help fight cystic fibrosis (CF), an inherited life-threatening disease that affects approximately 30,000 people in the United States alone.  The original support group that we joined sponsored the Cast for the Cure, an annual event which has raised over $2.3 million for the Gulf Coast Chapter of the Cystic Fibrosis Foundation (CFF).  True to the CFF’s motto, these funds have been vital for "adding tomorrows for people with the disease."
 
Cystic fibrosis is a rare genetic disease that progressively limits the ability to breathe.  In the early 1950s, most children who were born with cystic fibrosis did not live long enough to begin elementary school.  To combat this condition, the Cystic Fibrosis Foundation was founded in 1955 by parents desperate to save their children’s lives.  Their impassioned determination has resulted in tremendous strides over the past 60+ years in developing better treatments and improved quality of life for people with CF.
 
Today the predicted survival age for those with CF is over 40 years, and due to the extensive advancements in research and care, many people with CF are living long enough to realize their dreams of attending college, pursuing careers, getting married, and having kids.  While there has been significant progress in treating this disease, there is still no cure and too many lives are cut far too short.  For more information on the CF Foundation and the dramatic progress that they have made, and continue to make, please click here.
 
Living in the most charitable society in the world, many of us may already be contributing to other charities which desperately need our support…and for that, we want to thank you for aiding those less fortunate.  If you are also interested in helping us to fight cystic fibrosis, we sincerely welcome you as a partner as we continue to attack this dreaded disease.
 
One especially fun way to help is to join us on May 12 at our 8th annual crawfish boil being held in Pasadena, Texas.  It’s a great family event and all of the net proceeds are donated to the Cystic Fibrosis Foundation, so if you’re in the Greater Houston area on that date, please consider attending.  More information is provided below and is also available by clicking here.  We truly thank you for supporting these and other important charitable activities.
 
"To ease another's heartache is to forget one's own."
~ Abraham Lincoln, American Statesman, lawyer,
and 16th President of the United States



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Coastal Flow Measurement, Inc.
P.O. Box 58965 , Houston, TX, 77258-8965
Phone: 800.231.9741; Fax: 281.282.0792