BirdDog Version 4.0

BirdDog™ Information Systems is pleased to announce the release of Version 4.0 of Remote Data Retrieval. This newest system, to which you automatically have access when you log into our host site, provides enhanced features that are certain to make you even more productive... such as a more streamlined and intuitive user interface, the ability for end-users to perform ad hoc changes to alarm settings, and layered administration. With layered administration, end-user organizations can assign BirdDog client administrators who, in turn, will be able to add/delete other enterprise users, set each user's rights (from read-only through full editing, including use of Demand Polling), reset user passwords, add/delete Morning Report recipients, and much more.

In addition to the BirdDog Remote Data Retrieval system functional enhancements, we've also deployed new security provisions to further complement our previously implemented use of an HTTPS website to provide full SSL encryption of your sensitive and proprietary information. These enhancements include the use of unique email addresses as User IDs, as well as stronger Password requirements with history restrictions and forced routine changes. As before, with just a single account User ID and Password, your log-in will provide direct access to all BirdDog SaaS (Software-as-a-Service) systems to which you have end-user rights. And as you add or remove systems from your user profile, the single sign-on process will automatically recognize those changes.

BirdDog Security Policy Change Alert

Security Policy Change Alert - For the enhanced security of BirdDog™ Information Systems users, effective November 11, 2013, User IDs will be unique email addresses and account password requirements will be strengthened. New passwords will need to be at least 8 characters in length and contain at least one each of the following characters: uppercase alphabetical; lowercase alphabetical; numeric; and “special” (such as @, &, _, #, etc.). At the appropriate time, you will be prompted during your BirdDog log-in to click on a webpage link that will provide more details and guide you through your password change process.

BirdDog System Support

  • Log-in and system support, including password resets, are available to customers on a 24x7 basis by calling, toll-free, 800-231-9741. During business hours (8:00 a.m. until 5:00 p.m. Central Time, Monday through Friday), your call will be directed to the appropriate technical support or customer service team member.

  • During non-business hours, callers will be presented with a main menu which includes an option to reach system support and, if appropriate, to mark your message as “urgent” for an expedited response. Non-urgent support calls will be returned the next business day.

  • System support requests or questions may also be submitted via e-mail to BirdDogSystemSupport@birddog.coastalflow.com

Coastal Flow Measurement Companies
BirdDog Remote Data Retrieval Service
Proving the Value of Quality
Service Since 1974

News


PD Metersstill distinctively serving the Energy Industry
Date: 5/30/2018

Since their invention by Samuel Clegg in 1815, Positive Displacement (PD) meters have dramatically evolved to become one of the traditional classes of flowmeters for both gas and liquid streams.  For decades, PD meters have provided the energy industry with an extremely reliable, accurate, and cost-effective means for flow measurement.  As an example, their use is well established for hydrocarbon liquid custody transfer, including crude oil and various refined product streams.
 
There are numerous designs for PD meters, including oval gear, rotary, and piston, but the principle of operation is similar for each.  The concept of positive displacement measurement is simple — as flow is applied, internal cavity-type mechanisms rotate to be continually filled and then emptied.  Traditionally, the rotation drives an external mechanical counter to indicate the volume displaced over time.  But more modern PD meter designs provide pulse outputs for electronic totalization and flow indication in place of mechanical totalizers.  With pulse outputs, flow data can be easily integrated with flow computers, SCADA systems, and other flow management components.
 
PD meters continue to advance, with newer types (such as the Brodie BiRotor Plus™) demonstrating extremely accurate and repeatable measurement over a wide range of flow rates.  In production applications, such meters have demonstrated 0.01% repeatability over a 30:1 flow range.  This type of meter is also extremely versatile, accurately measuring heavy crude, refined products (such as diesel and jet fuel), and even natural gas liquids (NGLs).
 
The use of positive displacement meters is well-established in the energy industry.  Their ability to handle a broad range of fluids and operating conditions, in addition to their overall simplicity and ongoing technical improvements, will continue their vital role in measurement even as newer technologies are adopted.  To determine whether PD meters can meet your operational requirements, be sure to check with your measurement experts, whether in-house or third-party.
 
"Simplicity is prerequisite for reliability."
~ Edsger W. Dijkstra, Dutch systems scientist,
programmer, and software engineer



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Coastal Flow Measurement, Inc.
P.O. Box 58965 , Houston, TX, 77258-8965
Phone: 800.231.9741; Fax: 281.282.0792