BirdDog Version 4.0

BirdDog™ Information Systems is pleased to announce the release of Version 4.0 of Remote Data Retrieval. This newest system, to which you automatically have access when you log into our host site, provides enhanced features that are certain to make you even more productive... such as a more streamlined and intuitive user interface, the ability for end-users to perform ad hoc changes to alarm settings, and layered administration. With layered administration, end-user organizations can assign BirdDog client administrators who, in turn, will be able to add/delete other enterprise users, set each user's rights (from read-only through full editing, including use of Demand Polling), reset user passwords, add/delete Morning Report recipients, and much more.

In addition to the BirdDog Remote Data Retrieval system functional enhancements, we've also deployed new security provisions to further complement our previously implemented use of an HTTPS website to provide full SSL encryption of your sensitive and proprietary information. These enhancements include the use of unique email addresses as User IDs, as well as stronger Password requirements with history restrictions and forced routine changes. As before, with just a single account User ID and Password, your log-in will provide direct access to all BirdDog SaaS (Software-as-a-Service) systems to which you have end-user rights. And as you add or remove systems from your user profile, the single sign-on process will automatically recognize those changes.

BirdDog Security Policy Change Alert

Security Policy Change Alert - For the enhanced security of BirdDog™ Information Systems users, effective November 11, 2013, User IDs will be unique email addresses and account password requirements will be strengthened. New passwords will need to be at least 8 characters in length and contain at least one each of the following characters: uppercase alphabetical; lowercase alphabetical; numeric; and “special” (such as @, &, _, #, etc.). At the appropriate time, you will be prompted during your BirdDog log-in to click on a webpage link that will provide more details and guide you through your password change process.

BirdDog System Support

  • Log-in and system support, including password resets, are available to customers on a 24x7 basis by calling, toll-free, 800-231-9741. During business hours (8:00 a.m. until 5:00 p.m. Central Time, Monday through Friday), your call will be directed to the appropriate technical support or customer service team member.

  • During non-business hours, callers will be presented with a main menu which includes an option to reach system support and, if appropriate, to mark your message as “urgent” for an expedited response. Non-urgent support calls will be returned the next business day.

  • System support requests or questions may also be submitted via e-mail to BirdDogSystemSupport@birddog.coastalflow.com

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News


U.S. Pipelinesthe lifeline of the energy industry
Date: 11/27/2018

The first crude oil pipeline in the United States was purportedly built in 1862, made from wood and spanning about 9 miles in length.  Now the lifeline of the energy industry, the U.S. utilizes well over 2 million miles of steel and synthetic pipeline to move natural gas, crude oil, and petroleum products coast-to-coast-to-coast and throughout the nation.  As daily production exceeds 10 million barrels of crude oil and 70 Bcf of natural gas, our vast pipeline network offers producers a safe, cost-efficient means for transporting their commodities to market.
 
While pipeline safety is frequently the subject of national debate, movement of oil and gas by pipeline is arguably the safest means of transportation available when compared to trucks, rail, barges, and ships.  According to the American Petroleum Institute (API), 99.999% of crude oil and petroleum products delivered by pipeline reach their destination safely.  This is not to suggest that serious accidents have not occurred in the past or that less attention need be paid towards safety.  In fact, due to the aging of our pipeline infrastructure, safety should remain a top priority.
 
Managing pipeline networks through SCADA (Supervisory Control and Data Acquisition) systems provides operators in all major energy-industry segments (i.e., upstream, midstream, and downstream) with near real-time operational data from centralized locations on a 24x7 basis.  Not only does this allow for the advancement of predictive maintenance and improved operations, SCADA permits early identification of upset or unsafe conditions while reducing operating expenses.  These systems are integral to the continued development of the digital oilfield and are effectively the brains of our pipeline infrastructure.
 
With the current transportation bottlenecks resulting from the lack of pipeline capacity in some regions, such as the Permian Basin, there’s been an ambitious effort to expeditiously add new pipelines.  With accelerated pipeline construction and deployment, even more care should be given to comprehensive monitoring, control, and safety.  And while SCADA systems can certainly provide much of the needed supporting functionality, thorough policies and procedures are essential…with timely updates reflective of the latest technologies and regulatory requirements.
 
"The safety of the people shall be the highest law."
~ Marcus Tullius Cicero, Roman statesman, orator, lawyer, and philosopher



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Coastal Flow Measurement, Inc.
P.O. Box 58965 , Houston, TX, 77258-8965
Phone: 800.231.9741; Fax: 281.282.0792