BirdDog Version 4.0

BirdDog™ Information Systems is pleased to announce the release of Version 4.0 of Remote Data Retrieval. This newest system, to which you automatically have access when you log into our host site, provides enhanced features that are certain to make you even more productive... such as a more streamlined and intuitive user interface, the ability for end-users to perform ad hoc changes to alarm settings, and layered administration. With layered administration, end-user organizations can assign BirdDog client administrators who, in turn, will be able to add/delete other enterprise users, set each user's rights (from read-only through full editing, including use of Demand Polling), reset user passwords, add/delete Morning Report recipients, and much more.

In addition to the BirdDog Remote Data Retrieval system functional enhancements, we've also deployed new security provisions to further complement our previously implemented use of an HTTPS website to provide full SSL encryption of your sensitive and proprietary information. These enhancements include the use of unique email addresses as User IDs, as well as stronger Password requirements with history restrictions and forced routine changes. As before, with just a single account User ID and Password, your log-in will provide direct access to all BirdDog SaaS (Software-as-a-Service) systems to which you have end-user rights. And as you add or remove systems from your user profile, the single sign-on process will automatically recognize those changes.

BirdDog Security Policy Change Alert

Security Policy Change Alert - For the enhanced security of BirdDog™ Information Systems users, effective November 11, 2013, User IDs will be unique email addresses and account password requirements will be strengthened. New passwords will need to be at least 8 characters in length and contain at least one each of the following characters: uppercase alphabetical; lowercase alphabetical; numeric; and “special” (such as @, &, _, #, etc.). At the appropriate time, you will be prompted during your BirdDog log-in to click on a webpage link that will provide more details and guide you through your password change process.

BirdDog System Support

  • Log-in and system support, including password resets, are available to customers on a 24x7 basis by calling, toll-free, 800-231-9741. During business hours (8:00 a.m. until 5:00 p.m. Central Time, Monday through Friday), your call will be directed to the appropriate technical support or customer service team member.

  • During non-business hours, callers will be presented with a main menu which includes an option to reach system support and, if appropriate, to mark your message as “urgent” for an expedited response. Non-urgent support calls will be returned the next business day.

  • System support requests or questions may also be submitted via e-mail to BirdDogSystemSupport@birddog.coastalflow.com

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News


Electronic Clipboardssymbol of the digital oilfield
Date: 1/29/2019

During the January 13, 2019 episode of 60 Minutes, the TV news magazine broadcast a segment on artificial intelligence (AI).  As part of this, it was reported how in China, more so than in Europe or North America, the population has enthusiastically embraced hand-held technologies, incorporating digital mobile devices into virtually all aspects of their business and personal lives.  The Chinese are rapidly replacing the paper world in which most of us still live with a futuristic digital age.  This synergistic explosion of electronic device use with data generation and capture is providing them with an outstanding foundation for successful AI advancement.
 
Overall, the demise of the paper world is accelerating, as evidenced by the ever-shrinking use of paper in locations as diverse as airports and movie theaters.  Yet some individuals and organizations stubbornly resist such change…and their dogged resistance portends considerable downside risk.  In the business world, it’s an extensive list of companies which have rejected (or were late to accept) necessary changes to the way they operate in a high-tech world, with Kodak, Blockbuster Video, and Toys-R-Us just a few of the more recognizable casualties.
 
In today’s evolving digital oilfield, considerable opportunities exist for advancing the acceptance and use of well-established technologies in all industry segments.  While an earlier Statement of the Month from 2015 (Paper Tickets in a Digital World) championed the deployment of electronic transfer tickets, progress continues to be slow in this arena.  Another proven technology with relatively nascent deployment in the upstream and midstream sectors is the electronic clipboard, an especially surprising circumstance given the ubiquity of smartphones, tablet computers, and similar mobile devices.  Any of these can be used to easily and inexpensively capture information in the field for immediate upload into relevant applications, with advanced features such as validity checking and flagging of suspect data further adding to the value proposition.
 
The archaic clipboard with paper and pen continues to rule in data collection, but for those companies who reject the statement that "we’ve always done it this way," the future holds much more promise and less risk.  The next time you’re writing on a piece of paper in the field or reading one from someone else who did, stop and consider if there isn’t truly a better way.
 
"Once a new technology rolls over you, if you're
 not part of the steamroller, you're part of the road."
~ Stewart Brand, American writer, editor, and entrepreneur



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P.O. Box 58965 , Houston, TX, 77258-8965
Phone: 800.231.9741; Fax: 281.282.0792